Royal1688 takes every aspect of your personal data protection seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).
Important: By using the Royal1688 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document in its entirety carefully.
Royal1688 ("we", "our platform") is an online entertainment platform committed to protecting the privacy of every member who uses our services. We understand that your personal information is a trust placed in us, and we do not take this responsibility lightly.
This Privacy Policy forms part of the overall agreement between you and Royal1688, together with the Terms and Conditions us. This document clearly outlines:
We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of personal data processing. If you have any questions after reading this policy, our support team is ready to assist you.
We only collect personal data that is strictly necessary to provide you with a safe, seamless, and high-quality service. The following are the categories of data we collect:
| Data Category | Information Type | Requirements |
|---|---|---|
| Identification Data | Full name, date of birth, MyKad/passport number | Mandatory – KYC |
| Contact Data | Email, phone number, address | Mandatory – Account |
| Financial Data | Bank account number, deposit and withdrawal records | Mandatory – Transactions |
| Technical Data | IP address, browser type, operating system, device ID | Security |
| Activity Data | Game history, betting records, session times | Analytics & Services |
| Communication Data | Support chat records, emails, complaints | Customer Support |
Data Minimisation Principle: Royal1688 does not collect any personal data beyond what is required for platform operations. We do not collect sensitive data such as medical information, biometric data, or religious information unless required by law.
Your personal data is collected through several identified and recorded channels. We do not collect your data covertly or without your knowledge. Data collection channels include:
All data collection is carried out with your explicit consent, whether through your acceptance of this Privacy Policy or through your related actions.
Royal1688 uses your personal data only for legitimate purposes that have been clearly stated. We do not use your data for purposes beyond the scope described here without obtaining your additional consent.
Marketing Unsubscribe: You may opt out of receiving marketing communications from us at any time by contacting our support team. Your request will be processed within two (2) business days.
Royal1688 does not sell, rent, or transfer your personal data to any third party for their own commercial purposes. Your data is only shared in the following limited circumstances:
Our Guarantee: Royal1688 does not share your data with third-party advertising companies, data brokers, or any entities that would use your information for purposes unrelated to our services.
Protecting your personal data is royal1688's highest priority. We implement comprehensive technical and organisational security measures to ensure your data is always protected from unauthorised access, disclosure, alteration, or destruction.
Key security measures we use:
Reminder: While we take all reasonable steps to protect your data, no method of transmission over the internet is completely 100% secure. You also play an important role by keeping your account password confidential.
Royal1688 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Royal1688 platform. For more information on managing cookies, please refer to your web browser's help documentation.
As a data subject under Malaysia's PDPA 2010, you have certain rights regarding your personal data that Royal1688 is committed to respecting and facilitating:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 days.
You have the right to request correction of any personal data that is inaccurate, incomplete, or out of date.
You may withdraw consent for certain data processing at any time, particularly for marketing communications.
You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
Once your account is closed and the mandatory retention period has ended, you may request the deletion of your personal data.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection.
To exercise any of the above rights, please contact our support team. We may need to verify your identity before processing your request for security purposes.
Royal1688 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law. The following are our data retention guidelines:
Once the specified retention period has ended, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered.
Royal1688 is a platform that strictly restricted to individuals aged 18 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
All registration applications are subject to strict age verification during the KYC process. If we determine that a member under the age of 18 has opened an account, that account will be closed immediately and all associated data will be permanently deleted.
Parental Notice: If you believe that a minor has registered or is using the Royal1688 platform, please contact us immediately at [email protected]. We will take swift action to resolve the matter.
Royal1688 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or applicable laws and regulations.
If we make material changes to this policy, we will:
Your continued use of the Royal1688 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:
We also welcome your feedback on this Privacy Policy. If you feel there is anything we can clarify or improve, please let us know. Our commitment to transparency and the protection of your data is ongoing.
Data Protection Officer: Royal1688 has appointed a Data Protection Officer (DPO) responsible for ensuring PDPA compliance. You may contact our DPO directly via the same email address above with the subject line "DPO Enquiry".
Behind every number and rule lies our genuine commitment to keeping every Royal1688 member's personal data safe and protected at all times.
Your data is protected with 256-bit SSL encryption at every level — both in transit and at rest. No sensitive information moves through or is stored in plain text anywhere in our systems.
Our identity verification process uses the latest document verification technology. Any documents you upload are encrypted and deleted as soon as verification is complete — they are not stored indefinitely.
Your information is not our product. royal1688 does not share, sell, or rent members' personal data to advertising companies or third-party data brokers for any reason.
All of Royal1688's data handling practices are designed to fully comply with the Malaysia Personal Data Protection Act 2010. We conduct regular compliance audits and update our procedures as needed.
In the event of any security incident involving your data, we are committed to notifying you within 72 hours. Transparency is at the core of our approach to incident management.
You may access, correct, or request deletion of your data at any time. The option to opt out of marketing communications is also available immediately, with no complicated procedures required.
Your privacy and security are our top priority. Register a Royal1688 account today and enjoy a safe, fair, and transparent gaming experience alongside more than 500,000 members across Malaysia.